Effective Date: October 21, 2025

Southern Luminaires (“we,” “our,” or “us”) respects and protects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our outdoor and holiday lighting services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Your name, phone number, email address, mailing address, or any other details you provide when contacting us, requesting a quote, or booking services.
Non-Personal Information: Browser type, IP address, pages visited, and other anonymous data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries, provide quotes, and deliver our services.
Improve our website, services, and customer experience.
Send service confirmations, updates, appointment reminders, or promotional offers (only if you’ve opted in).
Fulfill legal obligations and protect the rights and safety of our company, customers, and community.

3. Data Sharing and Security

We do not sell, rent, or share your personal or mobile information with third parties for marketing purposes—ever.
Your information is only shared with trusted internal service providers (such as website hosting, scheduling software, or payment processors) and only under strict confidentiality obligations.
We use reasonable technical, physical, and administrative safeguards to protect your information. While no method of online transmission is 100% secure, we take security seriously and strive to keep your data safe.

4. SMS Messaging & Disclosures

If you choose to receive SMS updates, here’s what you can expect:

Types of Messages: Appointment reminders, “on our way” updates, service confirmations, and occasional promotional offers.
Message Frequency: Varies depending on your service needs.
Message & Data Rates: May apply depending on your mobile carrier.
Opt-Out: Reply STOP or UNSUBSCRIBE to stop receiving messages at any time.
Help: Reply HELP for assistance.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings, though some features of our site may not function properly without them.

6. Third-Party Links

Our website may include links to other websites. Please note we are not responsible for the privacy practices of third-party sites. We encourage you to review the policies of any external websites you visit.

7. Your Rights and Choices

You have the right to:

Opt out of marketing emails by clicking “unsubscribe” at the bottom of our messages.
Opt out of SMS messages by replying STOP or UNSUBSCRIBE.
Request to review, correct, or delete your personal information, subject to applicable laws.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or regulations. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website and services indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Southern Luminaires
Montgomery, Alabama
📧 Email: info@southernluminaires.com
📞 Phone: (334) 839-4569
⏰ Hours: Mon–Fri, 8:00 AM – 5:00 PM